Privacy & Cookies
Leelavastram, based in Agra, Uttar Pradesh, India, controls the personal information described in this policy. Contact us at info@leelavastram.com.
Information we collect
- Enquiry details: name, business, email, WhatsApp number, country, project interest and message.
- Commercial information supplied during a project, such as specifications, measurements, invoices, approvals and shipping details.
- Basic server logs used for security and reliability.
- Optional analytics information only after you accept analytics cookies.
Do not send payment-card details through the enquiry form.
How we use it
We use information to answer enquiries, prepare quotations, develop and deliver orders, keep business records, prevent misuse, improve the website and comply with law. Depending on location and context, our legal basis may be consent, steps requested before a contract, performance of a contract, legal obligation or legitimate business interests.
We do not sell personal information.
Sharing & transfers
Information may be shared only as needed with hosting and email providers, payment processors, banks, couriers, customs agents, professional advisers, IT support and authorities. Because we operate from India and serve internationally, information may be processed outside your country. We use practical contractual and security measures appropriate to the service.
Retention & security
Unconverted enquiries are normally retained only as long as useful for follow-up and legal needs. Order, invoice and tax records are retained for applicable statutory periods. We use access controls, secure hosting features and limited data collection, but no internet transmission is completely risk-free.
Cookies & analytics
The site stores your cookie choice in the browser. Google Analytics is optional and loads only after you select “Accept analytics.” If accepted, Google may receive device, browser, approximate location and usage information according to its own terms. We enable IP anonymisation in our configuration.
Essential storage supports your privacy choice and basic site operation. Submitting the enquiry form may also create a short-lived session cookie used to prevent rapid duplicate submissions. Essential storage is not used for advertising.
Your choices & rights
Depending on your location, you may request access, correction, deletion, restriction, objection, portability or withdrawal of consent. You may also complain to your local data-protection authority. These rights can be limited by legal obligations and valid business records.
Email info@leelavastram.com with the subject “Privacy request.” We may need reasonable information to verify identity.
Updates
We may update this policy when services or law change. The effective date at the top identifies the current version.